Our Care Team

We are a team of dedicated Care Professionals with in depth knowledge and expertise in effective care at home. We offer a friendly, reliable and supportive services to adults who may need a little extra help. Intrust Care will provide excellent quality of care and service in order to maintain our client’s health and well-being.

 

Our Mission

To optimise health and well-being through compassionate care from a team of dedicated, skilled and experienced care practitioners, and in an environment where service users feel safe and secure.

Our Values

In delivering our services, we always aim to the following core values:

We care about, respect and protect our service users and live-in care customers
We listen to our service users and always strive for the best results for them
We strive to continuously improve our services through training, accountability and responsibility

Our Vision

Our vision will be realised through our person-centred approach to practice that recognises our clients’ needs as the driver of the ‘holistic care’.

Trained Staff

Our staff are fully trained in a range of illnesses and ongoing training is given to continuously improve.

Reliable Service

When we say we will do something we always deliver our promises. Reliability is key to our home care.

Respectful Attitude

We train all our staff in giving you the dignity you deserve and stay in line with your levels of independence.

Total Flexibility

Whether you need us for one hour, or a full day. We will provide the level of support you need convenient to you.

Our commitment to you.

We take the time to get to know your needs.

When we take on a new client, we take the time to understand what your exact requirements are, and match you to the correct resource to ensure you receive the right support.

We always put the customer first, and will never undertake work you do not need. The happiness of our clients is our priority, every client is different and we ensure all the necessary procedures are in place to give you the best possible service available.

Our service is based around you and making your life more convenient. We embed flexibility as part of our service entirely according to your daily needs. For example, a patient with dementia will have entirely different needs and timings to a patient who has suffered a medical emergency.

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